Thank you for shopping with us! We want to ensure you are completely satisfied with your purchase. Please read our return policy below:
30-Day Return Policy:
- We offer a 30-day return policy from the date of delivery.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Exclusions:
- Some items are not eligible for return:
- Personalized or custom-made items
- Gift cards
- Perishable goods
Return Process:
- Contact Us: Before returning your item, please contact us at admin@replicaluxe.org or at whatapp +14018309775 to initiate the return process.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions for returning the item.
- Packaging: Pack the item securely in its original packaging (if possible) to prevent damage during transit.
- Shipping: You are responsible for shipping costs associated with returning the item. We recommend using a trackable shipping service or purchasing shipping insurance.
- Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days.
Damaged or Defective Items:
- If your item arrives damaged or defective, please contact us immediately at admin@replicaluxe.org or at whatapp +14018309775. We will work with you to resolve the issue as quickly as possible.
Refund Exceptions:
- Shipping costs are non-refundable unless the return is due to an error on our part or a defective item.
Contact Us:
- If you have any questions about our return policy or need assistance with a return, please contact us at admin@replicaluxe.org or via whatapp +14018309775. We are here to help!
Thank you for choosing [Your Store Name]. Your satisfaction is our priority, and we strive to make your shopping experience enjoyable and hassle-free.